TEGG® Service
What is TEGG® Service?


TEGG Service is a unique and proven program of electrical distribution system services that are offered exclusively from select TEGG Service Contractors throughout North America. TEGG Service Contractors are highly trained, experienced, full service electrical contractors that meet TEGG Corporation's high standards of performance. They are committed to providing the highest quality of service, including 24/7 emergency services, ranging from design and installation to comprehensive TEGG Service programs of proper care for the electrical system in any size facility.


How Can TEGG® Service Benefit Your Business?

  • Reduces Business Interruption Costs
    •
    Our predictive, proactive service programs reduce your risk of an internal power outage by at least two-thirds.


  • Extends Equipment Life
    •
    TEGG® Service identifies and recognizes system deterioration and provides measures for improving your electrical system life expectancy.


  • Minimizes Electrical Utility Costs
    •
    TEGG® Service prevents your electrical system from wasting a minimum of 1% to 4% of your electric bill.


  • Reduces Cost of Repairs
    •
    With our Assured Electrical Maintenance (AEM) Program, if any covered component fails, YOU PAY NOTHING for repairs - guaranteed.


  • Minimizes Power Quality Risks
    •
    TEGG® Service's diagnostic procedures identify virtually all power quality concerns before they become costly problems.


  • Minimizes Facility Life/Safety Risks
    •
    TEGG® Service's predictive and proactive service programs will reduce accidents and fires, save lives, and minimize costly and unplanned shutdowns.
    The TEGG® 10 Point Promise


    1. Total Accountability
    We promise that we will always check in and check out with you and will always provide you with a detailed TEGG® Service report.

    2. Certified Electricians and Technicians
    We promise that uniformed, Certified TEGG® Technicians and/or Certified TEGG® Electricians (as appropriate) perform TEGG® Services as provided in your agreement.

    3. Single Point Responsibility
    We promise to assign a Lead Certified TEGG® Electrician/Technician to have primary responsibility for the work to be performed. As appropriate, other personnel will also become familiar with your facility to assure that trained backup is available.

    4. Business As Usual
    We promise to coordinate all work with your staff to assure safety and minimal disruption of your operations.

    5. Standards of Professional Performance
    We promise to fulfill all commitments made to you in a professional, timely manner, in compliance with both the applicable electric code and TEGG® Corporation's Standards of Performance.

    6. Priority Emergency Service
    We promise to do our part to prevent emergency electrical outages and business interruptions. Should the need ever arise for emergency electrical service, you will be provided Priority Emergency Response, including special protocols on how to reach us on a 24-hour, seven-day-a-week basis.

    7. State of The Art
    We promise to use leading edge technology and procedures and train our staff to use the latest cost-effective techniques and practices.

    8. Certification of Services
    We promise to provide you with written certification of all services performed by us for you to provide to your insurance, inspection, or accrediting representative(s).

    9. Electrical Systems Analysis
    We promise to discuss any immediate safety or hazard situation with you while we are on-site.
    As appropriate, we will compile the results of all predictive and proactive service activities regarding the condition of your electrical devices and/or components and present to you a TEGG® Service Electrical Systems Analysis Report.

    These recommendations may include replacements, repairs, or solutions that will improve your electrical system efficiency, reduce your electrical utility costs, improve your safety conditions and minimize your risk of downtime.

    10. CARE Interviews
    We promise to seek your ongoing critique through our exclusive TEGG® Service Customer Assurance Review and Evaluation (CARE) interviews to assure your satisfaction and to continually improve our services.
    "The efficiency and reliablity of your electrical distribution system can be greatly enhanced through an ongoing preventive maintenance program."


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    "Joe" Dickey Electric, Inc.
    180 W. South Range Rd. PO Box 158
    North Lima,OH 44452
    Telephone (330) 549-3976
    Fax (330) 549-0324
    Email info@dickeyelectric.com
    Copyright ©2002-2005 "Joe" Dickey Electric, Inc.